Hi Terrascope colleagues, 

Did anyone have trouble to access Virtual Machine environment via Putty and/or X2GO?

When I try to access via:

1. Putty

I receive the following pop up message: PuTTY Fatal Error / Remote side unexpectedly closed network connection

2. X2Go

I receive the following pop up message: Authentication failed / Socket error: disconnected

I would appreciate if someone can help to solve this issue.